TITLE:
Help Center Live "file" Local File Inclusion Vulnerability

SECUNIA ADVISORY ID:
SA17580

VERIFY ADVISORY:
http://secunia.com/advisories/17580/

CRITICAL:
Moderately critical

IMPACT:
Exposure of sensitive information

WHERE:
>From remote

SOFTWARE:
Help Center Live 2.x
http://secunia.com/product/6127/

DESCRIPTION:
HACKERS PAL has discovered a vulnerability in Help Center Live, which
can be exploited by malicious people to disclose sensitive
information.

Input passed to the "file" parameter in the "osTicket" module isn't
properly verified, before it is used to include files. This can be
exploited to include arbitrary files from local resources.

The vulnerability has been confirmed in version 2.0.2. Prior versions
may also be affected.

SOLUTION:
Update to version 2.0.3 or later.
http://www.helpcenterlive.com/download.php

PROVIDED AND/OR DISCOVERED BY:
HACKERS PAL

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