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TITLE:
Kayako SupportSuite / eSupport Multiple Vulnerabilities

SECUNIA ADVISORY ID:
SA38057

VERIFY ADVISORY:
http://secunia.com/advisories/38057/

DESCRIPTION:
Some vulnerabilities have been reported in Kayako SupportSuite and
eSupport, which can be exploited by malicious people to conduct
cross-site scripting and cross-site request forgery attacks.

1) Input passed to the "s_query" parameter in staff/index.php (when
"_m" is set to "tickets" and "_a" is set to "manage") is not properly
sanitised before being returned to the user. This can be exploited to
execute arbitrary HTML and script code in a user's browser session in
context of an affected site.

2) The application allows users to perform certain actions via HTTP
requests without performing any validity checks to verify the
requests. This can be exploited to e.g. change the administrator's
password if a logged-in administrator visits a malicious web site.

The vulnerabilities are reported in version 3.04.10. Other versions
may also be affected.

SOLUTION:
Do not follow untrusted links or browse untrusted sites while logged
in to the application. Edit the source code to ensure that input is
properly sanitised.

The vendor is currently working on patches for the vulnerabilities.

PROVIDED AND/OR DISCOVERED BY:
D3v!l Fucker

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