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The final version of the CSI 6.0 has been released. 
Find out why this is not just another Patch Management solution: http://secunia.com/blog/325/

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TITLE:
Web Help Desk Two Script Insertion Vulnerabilities

SECUNIA ADVISORY ID:
SA50880

VERIFY ADVISORY:
Secunia.com
http://secunia.com/advisories/50880/
Customer Area (Credentials Required)
https://ca.secunia.com/?page=viewadvisory&vuln_id=50880

RELEASE DATE:
2012-10-11

DISCUSS ADVISORY:
http://secunia.com/advisories/50880/#comments

AVAILABLE ON SITE AND IN CUSTOMER AREA:
 * Last Update
 * Popularity
 * Comments
 * Criticality Level
 * Impact
 * Where
 * Solution Status
 * Operating System / Software
 * CVE Reference(s)

http://secunia.com/advisories/50880/

ONLY AVAILABLE IN CUSTOMER AREA:
 * Authentication Level
 * Report Reliability
 * Secunia PoC
 * Secunia Analysis
 * Systems Affected
 * Approve Distribution
 * Remediation Status
 * Secunia CVSS Score
 * CVSS

https://ca.secunia.com/?page=viewadvisory&vuln_id=50880

ONLY AVAILABLE WITH SECUNIA CSI AND SECUNIA PSI:
 * AUTOMATED SCANNING

http://secunia.com/vulnerability_scanning/personal/
http://secunia.com/vulnerability_scanning/corporate/wsus_sccm_3rd_third_party_patching/

DESCRIPTION:
Two vulnerabilities have been reported in Web Help Desk, which can be
exploited by malicious people to conduct script insertion attacks.

Input passed via Subject and Request Details fields in the tickets
system is not properly sanitised before being used. This can be
exploited to insert arbitrary HTML and script code, which will be
executed in a user's browser session in context of an affected
product if malicious data is viewed.

The vulnerabilities are reported in version 11.0.7. Prior versions
may also be affected.

SOLUTION:
Update to version 11.0.8.

PROVIDED AND/OR DISCOVERED BY:
loneferret

ORIGINAL ADVISORY:
Web Help Desk:
http://www.webhelpdesk.com/11-0-8-100412/

loneferret:
http://www.exploit-db.com/exploits/21809/

OTHER REFERENCES:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

DEEP LINKS:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED DESCRIPTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXTENDED SOLUTION:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

EXPLOIT:
Further details available in Customer Area:
http://secunia.com/vulnerability_intelligence/

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About:
This Advisory was delivered by Secunia as a free service to help
private users keeping their systems up to date against the latest
vulnerabilities.

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Please Note:
Secunia recommends that you verify all advisories you receive by
clicking the link.
Secunia NEVER sends attached files with advisories.
Secunia does not advise people to install third party patches, only
use those supplied by the vendor.

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