Introduction
  The way it works today
 The way it will work tomorrow

GNUCOMM:
 Overview
 Control Servers 1
  Control Servers 2
 Matrix Servers
 Business Servers
 Client Apps
 Libraries
 Other Components

Bayonne:
 Architecture

Apps:
 Messaging Overview
 E-Commerce Overview
 Support Overview
 CRM Overview
 Flowchart
 Promptlist
 Script

Summary:
 Resources